Privacy Policy
Effective Date: July 2, 2026
Luma Edge Outdoor Lighting ("we," "us," or "our") respects your privacy. Luma Edge Outdoor Lighting is a trade name of Superior Permanent Lighting LLC; the rebrand does not change the company you are doing business with. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lumaedgeoutdoorlighting.com, contact us, or use our services.
1. Information We Collect
We may collect the following information when you submit a form on our website, call us, text us, or otherwise interact with us:
- Contact information: name, phone number, email address, and property address
- Project information: details you provide about your lighting project
- Communication records: messages, call notes, and correspondence with our team
- Website usage data: pages visited, referral source, and similar analytics information
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule your free design consultation
- Provide estimates, quotes, invoices, and lighting installation services
- Send appointment confirmations, reminders, and project updates
- Send marketing communications such as special offers and service updates, only where you have given consent
- Improve our website and services
3. SMS/Text Messaging & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding sharing with subcontractors in support services, such as customer service, when necessary to serve you. All other categories of information described in this policy also exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have opted in to receive text messages from Luma Edge Outdoor Lighting:
- Message frequency may vary. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For assistance, reply HELP, email info@lumaedgeoutdoorlighting.com, or call (804) 807-9615.
- Consent to receive text messages is not a condition of any purchase.
See our Terms & Conditions for full SMS program terms.
4. How We Share Information
We do not sell your personal information. We do not share your personal information with third parties or affiliates for their marketing or promotional purposes. We may share information only with:
- Service providers who help us operate our business (e.g., scheduling, invoicing, customer relationship management, and customer service platforms), who are bound to use it only on our behalf
- Professional advisors or authorities when required by law
5. Data Security & Retention
We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes described above or as required by law.
6. Your Choices
You may request access to, correction of, or deletion of your personal information, or withdraw consent to marketing communications at any time, by contacting us using the details below. You may opt out of text messages at any time by replying STOP.
7. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
Luma Edge Outdoor Lighting
Phone: (804) 807-9615
Email: info@lumaedgeoutdoorlighting.com
Serving Richmond, VA • Northern Virginia • Hampton Roads, VA • Charlotte, NC • Jacksonville, NC